Copleys takes the issue of privacy extremely seriously and we treat the personal data of all our customers and visitors to our website, www.copleys.co.uk with care and respect. We are committed to treating your personal data fairly and in accordance with the law at all times.
Types of data we collect
- Information on visitors to our website
- Your name
- Your email address
- Other information you choose to give us which could include your address, telephone number, bank account details, and details of employment and references
If you contact Copleys using our online form, you will be asked to provide your name and email address so we can respond to your query. We will use this information to contact you and respond to your enquiry in an appropriate way.
If you become a client of Copleys – as a tenant or as a landlord – we will retain your information as part of a customer database. It is a key part of our business that we have detailed records of all the tenants and landlords we work with so we can fulfil our contractual obligations. We will only hold information that we reasonably require to complete our business as a property management company.
Copleys will not retain your data for any longer than is necessary for the purposes set out in this policy. The maximum amount of time we will hold any personal data is seven years and after this period, it will be deleted.
If you want us to remove or amend any information we have concerning you in our records, please contact firstname.lastname@example.org You can also request a copy of all the personal data we hold on you but a small fee may be charged to cover the administration work involved with completing this enquiry.
If you have consented to joining a Copleys mailing list, we may contact you from time to time to let you know about offers, properties, news or other pieces of information we believe could be of interest to you. We will keep a record of the email addresses of everyone who is a member of our mailing list. You can choose to unsubscribe from this at any time by emailing email@example.com
We will not share your information with any third parties unless you have given us your consent to do so or we are legally required to for any reason.
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason. If we need to use your personal information for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.